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We provide comprehensive Managed Services combined with robust Enterprise Communication solutions to support and scale your business operations. Our team handles the day-to-day management of your IT infrastructure — from monitoring and maintenance to security and support — ensuring your systems run efficiently and securely
At the same time, we empower your organization with modern communication tools like VoIP, video conferencing, and unified messaging, all integrated into a seamless platform. Together, these services enhance collaboration, reduce operational overhead, and ensure your business remains agile, connected, and future-ready
IP Telephony And PBX
Enterprise communication refers to the communication systems and technologies that businesses use to connect with their employees, customers, and partners. IP telephony and PBX (Private Branch Exchange) are two technologies that are commonly used in enterprise communication.
IP telephony, also known as VoIP (Voice over Internet Protocol), allows businesses to make and receive phone calls over the internet instead of traditional phone lines. IP telephony systems can be hosted in the cloud or on-premises, and they offer a range of features such as call forwarding, conferencing, and voicemail.
PBX is a technology that allows businesses to create a private telephone network within their organization. A PBX system consists of a central switching unit that connects internal phone lines and allows employees to make calls to each other within the organization. PBX systems can also connect to the outside world through traditional phone lines or IP telephony.
Opticent shows the advantages of IP telephony and PBX for enterprise communication include
Mobility
IP telephony and PBX can allow employees to work remotely and still have access to company phone systems.
Scalability
IP telephony and PBX can be easily scaled up or down as business needs change.
Cost
savings
IP telephony and PBX can help businesses reduce communication costs by using the internet instead of traditional phone lines.
